ScubaDiveIn · Havelock Island
Cancellation & refund policy
Full refund of the advance if you cancel 48 hours or more before, and always if we cancel.
Last updated 18 September 2026
Booking advance
To confirm a booking online you pay an advance of 20% of the activity price including 18% GST, per person, through Razorpay. The rest is paid at the dive centre before your activity starts. The advance and balance for each activity are shown before you pay.
If you cancel
- 48 hours or more before the scheduled start of your activity: we refund the advance in full.
- Less than 48 hours before, or if you do not arrive: the advance is not refunded.
The time that counts is when your cancellation message reaches us.
If we cancel
Diving depends on the sea. If we cancel or cannot run your activity because of weather, sea conditions or safety, or if we cannot offer the date you booked, you choose: move your booking to another date, or receive a full refund of everything you paid for that activity.
How to cancel
Send us your payment ID (it starts with pay_) and booking date on WhatsApp, by email to marketing@scubadivein.com, or call +91 76950 70548.
How refunds are paid
Refunds go back to the card, UPI account, bank account or wallet you paid with, through Razorpay. We start an approved refund within 2 working days. Banks usually take 5–7 working days to show it in your account.
Questions
If anything here is unclear, message us before you book and we will explain.